Lido Hoppers
Last updated: June 4, 2026
This Privacy Notice for Bright Beans Media, LLC (doing business as Lido Hoppers) ("we," "us," or "our") describes how and why we collect, store, use, and share your personal information when you use the Lido Hoppers Cruise Companion application ("the App"). Questions or concerns? Contact us at feedback@lidohoppers.com.
We collect account information, the cruise data you choose to enter, and travel planning events you create in the app. We do not sell your personal information. We do not use advertising cookies or tracking pixels. AI features are optional and powered by Anthropic. You can permanently delete all your data at any time from within the App.
When you create an account you provide your name, email address, and a password (stored in encrypted form). You may also set an optional display name and profile photo.
You may voluntarily enter cruise details including ship name, cruise line, destination, sail dates, number of nights, ports visited, cabin type and number, cruise director, total trip cost, personal ratings, and notes. You may also enter packing list items, checklist progress, check-in reminder dates, and drink package preferences.
You may create travel planning events within the App, including flights, hotel stays, rental cars, excursions, transfers, reminders, and notes. Each event may include a title, event type, dates, time, and free-text notes. Free-text fields may contain personal details such as booking references or location information. This data is stored in your account and synced across all devices where you are signed in.
If you use Hoppers Connect groups, we store group names, invite codes, member lists, chat messages, photos you upload, scavenger hunt completions, trivia questions and answers, meetup details, and group leaderboard scores.
If you enable push notifications, we store a device subscription token provided by OneSignal to deliver notifications to your device. Notifications may include group activity alerts, cruise check-in reminders, and personal travel reminders you schedule through the Travel Planning Calendar. You can disable notifications at any time in your device settings.
If you sign in using Google or Apple, we receive basic profile information from those providers, which may include your name, email address, and profile photo. We use this only to create and identify your account.
If you submit a booking inquiry through the "Book with Christina" feature, we collect your name, contact information, and the travel details you provide. This information is forwarded to Christina, a licensed travel advisor affiliated with Bright Beans Media, LLC.
When you use AI-powered features (Cruise Trivia, Ask the Lido Hoppers, Scavenger Hunt), we log the feature used, the AI model, token counts, and estimated cost per request. These records are used to enforce daily usage limits and monitor for abuse. We retain them for up to 12 months.
Our hosting and database providers may automatically collect technical information including IP address, device type, operating system, app version, and general usage patterns.
We process your information to: create and manage your account and verify your identity; store, sync, and back up your cruise data across your devices; deliver AI-powered features including trivia generation, the Ask the Lido Hoppers chat, and scavenger hunt generation; send push notifications you have requested, including group activity alerts, cruise check-in reminders, and personal calendar reminders at the date and time you specify; facilitate Hoppers Connect group features including shared chat, photo sharing, trivia, scavenger hunts, and meetups; forward booking inquiries to our travel advisor when you use the Book with Christina feature; enforce daily AI usage limits and prevent abuse; maintain the security and integrity of the App; and comply with applicable legal obligations.
If you are located in the EU, UK, or Canada, we rely on the following legal bases. Consent: we process your information when you have given us permission, such as when you opt in to push notifications, and you may withdraw consent at any time. Performance of a Contract: we process information necessary to provide the App and its features. Legitimate Interests: we process information for security, fraud prevention, and service improvement where those interests are not overridden by your rights. Legal Obligations: we process information when required by applicable law.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We share data only with the following service providers who process it on our behalf under written agreements.
We may also disclose information when required by law, court order, or to protect the rights and safety of our users or the public. In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
We do not use advertising cookies, tracking pixels, retargeting tools, or analytics platforms such as Google Analytics. The App uses browser local storage solely to maintain your session and preferences on your device. We do not track users across other websites or applications.
Yes. The App includes three optional AI-powered features built on Anthropic's Claude models: Cruise Trivia generates cruise-themed trivia questions; Ask the Lido Hoppers is a conversational chat for cruise advice and destination questions; and Scavenger Hunt generates custom ship scavenger hunt challenges. All three features are entirely optional. The App's core cruise tracking and journaling features function without them. Daily usage limits apply to each feature and are enforced server-side. To opt out of AI features, simply choose not to use them.
If you register or log in using Google or Apple, we receive profile information from those providers (typically your name, email address, and profile photo). We use this information only to create and manage your Lido Hoppers account. We do not control how Google or Apple use your information — please review their respective privacy policies for details on their data practices.
Our service providers, including Supabase, Vercel, and Anthropic, are based in the United States. If you are located outside the US, your information will be transferred to and processed in the United States. We take reasonable steps to ensure your information is protected in accordance with this notice and applicable law, including relying on appropriate transfer mechanisms for EEA and UK residents where required.
We retain your account and app data for as long as your account is active. If you delete your account using the in-app deletion tool, we permanently delete your profile, cruise logs, packing lists, travel planning calendar events, badge progress, group data, chat history, and photos from our active systems. AI usage logs are retained for up to 12 months. Residual copies may remain in encrypted backups for a short period before being purged.
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), encrypted credential storage, database row-level security policies that restrict each user to their own data, and server-side processing of AI requests to prevent API key exposure. No electronic system is 100% secure. Use the App only in secure environments.
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us personal information, contact us at feedback@lidohoppers.com and we will promptly delete it. By using the App, you represent that you are at least 13 years of age.
Depending on your location, you may have rights to access, correct, or delete your personal information; withdraw consent to processing; obtain a copy of your data; or object to certain uses. To delete your account and all associated data permanently, use the in-app tool at Profile → Legal → Delete Account. For any other data request, email feedback@lidohoppers.com and we will respond within 30 days. If you are in the EEA or UK and believe we are unlawfully processing your information, you have the right to lodge a complaint with your local data protection supervisory authority.
We do not use cross-site tracking technologies. The App does not respond to browser Do-Not-Track signals because it does not track users across third-party websites or services.
If you are a California resident or a resident of another US state with applicable privacy legislation, you have the right to know what personal information we collect and how we use it, to request access to or deletion of your information, and to opt out of the sale of personal information (we do not sell personal information). Categories of personal information we collect include identifiers (name, email address, device identifiers), internet or network activity (app usage patterns), and user-generated content (cruise data, group messages, photos). To exercise your rights, email feedback@lidohoppers.com or use the in-app account deletion tool. We will not discriminate against you for exercising any of these rights.
We may update this notice from time to time to reflect changes in the App or applicable law. The "Last updated" date at the top of this notice reflects the most recent revision. We will notify you of material changes through the App.
To delete your account and all associated personal data, go to Profile → Legal → Delete Account within the App. This action is immediate and permanent. For data access or correction requests, email feedback@lidohoppers.com.